Skip to main content

Problem Reporting and Alternative Access for Electronic Resources: Report Problems

Report Your Problem

Call

The Bierce Library
330-972-8161

The Science & Technology Library
330-972-7195

Zip Support
330-972-6888

Web Form

You may use either link below to report problems accessing the electronic resources.

Zip Support

What We Need to Recreate & Resolve Access Issues

In order to resolve access issues you may experience, the first thing our team needs to do is to recreate the problem. Once the problem is replicated, we can analyze the problem and present a solution. Here are the basic elements we need from you to recreate and resolve:

  1. Electronic Resource Name
    • JSTOR
    • Search-A-Roo
    • Philosopher's Index
    • IEEE Xplore, etc.
  2. Your Location
    •   On-Campus
      • Akron
      • Holmes Campus (Millersburg)
      • Lakewood
      • Medina County University Center (Medina)
      • Midpoint (Brunswick)
      • Wayne College (Orrville)
    • Off-Campus
      • Home
      • Work
      • Public wifi
      • Other
  3. Error Message
    • Nota Bene - Please make note of any error message by either taking a screen shot or copying down the entire error message exactly as displayed, including any numeric codes.
  4. URL
    • http://ezproxy.uakron.edu:2048/login?url=http://www.rep.routledge.com/
    • http://plato.stanford.edu/
    • eds.a.ebscohost.com.lib.ezproxy.uakron.edu:2048/eds/results/resultlist?sid=7812f9f4-badd-4b1e-b11e-63c7a259ffb9%40sessionmgr4001&vid=1&hid=4210&bdata=JnNpdGU9ZWRzLWxpdmU%3d

Subject Librarian

Frank Bove's picture
Frank Bove
Contact:
Bierce Library, 252C
330-972-5104
Subjects:Philosophy, Religion