Library Systems

The Innovative Support Portal (Supportal) provides support resources and information for the Innovative Sierra ILS. You'll need an Innovative Supportal Login and Password to access content on this site. Contact Susan Ashby if you need help with your Supportal Login and Password.

You must be on-campus or connected to the UA VPN to access Sierra Help. When prompted, enter your Sierra login and password.

Click on the link above to access Sierra Web. You must be on-campus or connected to the UA VPN to access Sierra Help. When prompted, enter your Sierra login and password.

Instructions for downloading PuTTY SSH client and PuTTYgen, creating and converting a Sierra Private Key, and setting up a PuTTY session to access Sierra Admin Corner.
You must be on-campus or connected through the UA VPN to create a Sierra Private key in Sierra Admin and to connect to Sierra Admin Corner via PuTTY SSH.

The Sierra Training and Learning Center is Innovative's new training website. Included are a variety of training documentation such as Sierra WebHelp, training agendas, Quick Start Guides, checklists, how to articles and videos, recordings of live webinars and links to other useful Innovative resources.