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Jeffrey Franks

Published Works

Consult Me First
Published in Managing in the Middle (2013)
The Poor Administrator and You
Published in Managing in the Middle (2013)
Partnering with Information Technology at the Reference Desk: A Model for Success
Published in Library Management Tips that Work (2011)
Session Control Software
Published in Library Management Tips that Work (2011)
Introducing Learning Commons Functionality into a Traditional Reference Setting
Published in Electronic Journal of Academic & Special Librarianship (2008)
Reference Librarians Speak for Users: A Learning Commons Concept that Meets the Needs of a Diverse Student Body
Published in The Reference Librarian (2007)
Learning Commons Concept
Published in 2005
Developing an Interactive Web Tutorial to Teach Information Competencies: The Planning Process at the University of Akron
Published in Journal of Educational Media & Library Sciences (2000)
Forming a Reference Service Philosophy
Published in The Reference Librarian (1997)
The University Library and Campus Web Development: A Case Study
Published in Journal of Educational Media & Library Sciences (1997)