There may be times when it is most effective to communicate using The University's web conferencing tool, WebEx.
When the Library staff are working with you, whether you're working on a research question or have a question about your information literacy modules, we sometimes need to quickly demonstrate a search by sharing our screen or even asking you to share your screen with us. If you have emailed, called, or asked a question via chat we may recommend that you meet us in our web conference room to assist you more effectively.Make sure you have your sound and microphone enabled. We can chat but using the voice feature is much more effective. Webcams also work well.
For best results, enter the library's WebEx room while using a desktop computer or laptop. We also recommend using a space that allows you to talk freely, so avoid public spaces like public libraries and computer labs. You can access the service using a smart phone or tablet, but there may be additional technical limitations and navigating may be less efficient. In general:
To get started, download the Cisco WebEx Meetings app and install it on your device. The app is available for iPhone, iPad, Android phones and tablets, Windows 8 phones, and BlackBerry.
Information Desk / Info Squad
Maureen Lerch, M.L.S.
Stephanie Livengood, M.L.S.
Want to set up an appointment for a web conference with a library staff member? There may be times when using WebEx would be the most effective way to communicate with a member of the library staff. For example:
There are a number of ways you can arrange for a web conference using WebEx. You can call, email, or chat with us online and let us know how we can help. There may be times when we can join you in WebEx right away to help answer your questions, but in most cases we will have you make an appointment with the library staff member most appropriate for your questions. Let us know if you would like to schedule a meeting by reaching out to the contacts on this page.
Chat service is available during normal hours of operation.
Download the Ask a Librarian Mobile App on your mobile devices. Search for "UA Wayne College Library" to chat with us.
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