Installing
To download FortiClient on a personal computer, please visit the FortiClient download page. To install on a university owned machine see Instructions on Installing on UA Machines
*If you already have FortiClient installed and are trying to update to the latest version, first uninstall and then download.
Setup
After downloading and installing the FortiClient from above, it needs to be configured.
Open the FortiClient and select Configure VPN
Settings for the UA VPN:
Login using your standard University of Akron login. Note: If you use a FIDO key for your MFA authentication, you will need to put a check in the box labeled U'se external browser as user-agent for saml user authentication'.
You should now be connected.
Select the UA Self Service Portal icon in the menu bar and select UA Self Service Portal from that menu.
When the portal opens, select Services under the Browse section.
Select Install under FortiClient VPN
You might be prompted to enter an admin username and password to install. If you are go to https://access.uakron.edu/Access and copy the username and password for the computer you are trying to install FortiClient on. You may need to reboot after installing the new FortiClient software if it does not work as expected.
Version 7.2.3.0822 or higher - Only people who installed FortiClient before October 14, 2024 should need to check this.
This is required for multifactor authentication (MFA) to work. If you have an earlier version, uninstall and then reinstall a more updated version. To see which version of FortiClient you have installed click the info icon in the top right and the version number will be under FortiClient VPN.
If you need to uninstall FortiClient and are using a university owned machine you might be prompted for an admin username and password. If you are go to https://access.uakron.edu/Access and copy the username and password for the computer you are trying to uninstall FortiClient on.