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Public Services Guide

Guides for services, systems, machines, procedures, policies, and financial functions for all who may work at Bierce Library Service Desk

How to Create a Community Patron Library Guest Card

Creating Community Patron Library Accounts

Only staff members or student supervisor employees may create patron records. 

  1. Have patron fill out application and provide photo ID (unexpired OR expired). Applications are located in the black cabinet behind the service desk
  2. (optional) Check CTW database - see information about the CTW database below
  3. Create patron record in Sierra
  4. Give patron new library guest card, acceptable behavior policy, welcome letter, and instructions to log on to the computer
  5. Tell the patron they can use the four PCs near the elevators

 

Detailed Instructions for Creating a Sierra Patron Record

 

Open Sierra. Confirm the function box has ‘Check out (Circulation Desk)’ selected

Select ‘New’ (image below)

 

 

Select ‘Other: Community/Alumni’

 

 

Enter the following information when prompted

  • EXP Date: one year from the day you are creating the record
  • PSTATUS:  Will default to Unknown. Select Next
  • Home Library: will default to Bierce. Select Next
  • Patron Name: Enter in this format. Last Name, First Name Middle Initial. Select Next
  • Address: Enter street address in first line and city, state, zipcode in second line. Select Next
  • DL/St ID: Enter Driver’s License/State ID number. Select Next
  • Barcode: Scan barcode from back of community patron library guest card. Select Next
  • Email Address: Enter Email address. Select Next
  • Created by: Enter your initials. Select Next
  • Remember to SAVE the record you have created

 

The CTW Database

The CTW is the UAPD Criminal Trespass Warning database. Criminal trespass warrants automatically expire after 1 year (per UAPD). To check the CTW for a community patron applicant, navigate to URL. Enter login: ctw, password: checkctw. Search for the community patron by name. If the patron requesting a library guest card has an entry in the CTW less than one year old, refer them to UAPD. Otherwise, continue with the instructions below to create a NEW patron record in Sierra. Warning: The CTW is not regularly updated. It is not a requirement to check the CTW before issuing a community patron card.

Updated August 13, 2022